Sweetheart

PROCESSING TIME:

All orders will usually ship within two business days.

SHIPPING TIME:

Shipping is always free  for orders over $50 within the United States.

Once your order has been processed it will be shipped to you via USPS according to the service you purchased at check out. Tracking information will be sent to you via email. 

We offer the following shipping options:

First Class- delivered with in the US in 3-5 business days. (This option does not include insurance for your order)

Priority- delivered with in the US in 2-3 business days. (Includes up to $100 of insurance for your order) 

Priority Mail Express - guaranteed 1-2 day delivery. ($100 insurance for your package)  

*Note : Shipping times are estimates provided by the USPS. Jessica Dadlani Beauty is not liable for delayed USPS service.

INTERNATIONAL SHIPPING:

We do ship to the UK, Australia and Canada currently. Rates are based on weight per the USPS. It usually takes 1-3 weeks to arrive once your
order has been processed and shipped.

All fees incurred due to taxes and customs are the responsibility of the customer.

LOST/STOLEN PACKAGES:

Once your package leaves our office, it is in the hands of the United States Postal Service.

If your package is lost or stolen in transit, please contact your local post office location with your tracking information. They will be able to assist you in recovering or filing a claim for the lost package.

While we have no control over your package once it has been shipped, please email us at info@jessicadadlanibeauty.com if you have a shipping issue.

TRACKING YOUR ORDER: 

When your order has shipped you will receive an email with the tracking info.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at returns@jessicadadlanibeauty.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at returns@jessicadadlanibeauty.com.

Damages and issues
Please inspect your order
upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or
credit card company to process and post the refund too.

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